Security

Built to keep your crypto safe

From multisig cold storage to two-factor authentication, security is designed into every layer of Newdex.

Newdex cold storage

We use a multisignature digital signature scheme (multisig) to eliminate single points of failure and improve our resilience against the loss or compromise of any individual private key.

Newdex hot wallet

We follow the principle of least-privilege by applying tiered, role-based access-controls to our production environment. Administrative access requires multi-factor authentication.

Account security

Two-Factor Authentication (2FA) is required when you log in to your account. We hash and salt your password and use encryption to secure your personal information and other sensitive information.

How we protect you

Defence in depth

No single control protects an account on its own — these layers work together.

Multisig key scheme

No individual private key can move funds on its own, so a single lost or compromised key is not enough.

Least-privilege access

Tiered, role-based access controls govern our production environment so staff only reach what their role requires.

Multi-factor for admins

Administrative access to production always requires multi-factor authentication — no exceptions.

2FA on every sign-in

Two-factor authentication is required when you log in, so a stolen password alone will not open your account.

Hashed & salted passwords

Your password is never stored in a readable form — it is hashed and salted before it ever touches disk.

Encrypted personal data

Encryption protects your personal details and other sensitive information held on your account.

Spotted something that looks wrong?

Get in touch with our team, or read through the answers to the questions we hear most often.